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It's only a small crack. Can I wait to have
it repaired? |
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No. You really shouldn't delay. The
windshield is an important structural element of your car. If
weakened due to untended damage, it will not provide optimal
protection in an accident. Many small chips or surface cracks
only affect the outer layer of the windshield, so it can be
mended before it gets any worse — and requires more time and
money to
fix. |
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What's the difference between glass in a
windshield and other window
glass? |
| |
Auto glass is designed and manufactured
for optimum safety in the event of a crash. Your windshield is
made of laminated safety glass. The side and rear windows are
made of tempered glass. Laminated safety glass is two pieces
of glass with a layer of vinyl sandwiched between, so it will
stay intact in a collision. Tempered glass has been treated to
make it much stronger than other glass of the same thickness.
If it breaks, it is designed to shatter into small
pieces. |
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Why do I need a certified
technician? |
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Because the windshield is part of a car's
safety system, repair or replacement work should be done by
experienced professionals who are familiar with many different
types of vehicles and the best techniques/products to use for
a particular
job. |
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What information will I most likely asked, when I call? |
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Have this information handy
-
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The
type of glass damage or problem that you
have.
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The Year, make and model
of your vehicle.
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Explain where you want to have the
work done. In shop, pick and deliver service or mobile service?
-
Schedule service when it is
convenient for
you.
|
Acme Glass and Mirror is conveniently open
Monday thru Friday from 8am to 5pm
and
Saturday 8am to 1pm |
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How long will it take to repair/replace my
windshield? |
| |
To repair a small crack or ding (without
replacing the entire windshield) takes about 30 minutes.
Length of service will vary for a complete windshield
replacement, most vehicles' windshields can be replaced and
within 2 hours. |
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|
What is an original equipment manufacturer
(OEM) replacement windshield? Why is it
important? |
| |
An OEM replacement windshield is produced
from original equipment-style tooling. This type of windshield
will have the same appearance of your car's original
windshield and will fit properly in the window frame making
your vehicle much safer and noise and leakage problems much less
likely. |
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|
What do I have to know about
adhesives? |
| |
When considering a windshield replacement always ask the facility
or even the technician that will be doing the work on your
vehicle, "What is the cure time or "Safe Drive Time" of the
urethane that will be being used?"
At Acme Glass and Mirror, we use ONLY Sika Tack Cool, which is a 2
hour cure time or "Safe Drive Time". Our technicians
have also been certified by the adhesive
manufacturers in proper use of adhesives and adhesive primers.
|
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What kind of warranty should I
expect? |
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Acme Glass and Mirror guarantees the work of our certified
technicians and offers a
written warranty. If there is a problem with the windshield not seating or sealing
properly, the Acme Glass and Mirror
will take care of
it at no cost to you. |
